The Human Element
SMS / MMS Privacy Policy
Last Updated: September 2026
This privacy policy describes how The Human Element collects and uses personal information via SMS communication for project management and vendor coordination.
Information Collected: We collect your mobile phone number, name, and the text message content you provide to coordinate residential contractor services.
How We Use It: This information is used strictly to handle scheduling updates, quote confirmations, and active home improvement project details.
Data Sharing: No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP".
SMS / MMS Terms and Conditions
Last Updated: September 2026
By texting our number, you agree to receive SMS text messages from The Human Element for the purpose of coordinating residential contractor services, scheduling, and project updates.
Frequency: Message frequency varies based on project activity and response rates.
Fees: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.
Support: For help or questions, reply "HELP" or contact us directly at our primary number.
SMS / MMS Opt-In Script
Representative: "To coordinate your job site dispatch coordinates, material logs, and scheduling updates efficiently, [Your Business Name] uses an automated text messaging service.
We will send approximately four messages per week based on your active project assignment parameters. Standard message and data rates may apply, depending on your mobile phone service plan.
At any time, you can get more assistance by replying HELP, or you can opt out completely by replying STOP to opt out. Our mobile Terms of Service are available at [Your Website Link/terms] and our Privacy Policy can be found at [Your Website Link/privacy].
Please state 'yes' or 'no' to indicate explicitly if you would like to consent to receive this service."
Contractor: "Yes."
Representative: "Great! You are now enrolled. We will send a text message to your mobile device to confirm your enrollment shortly. Thank you."